Frequently Asked Questions (FAQ)

1. What is Kalas Couture?

Kalas Couture is an online clothing store specializing in Indian ethnic and traditional dresses for girls and women. Our collection celebrates the beauty of Indian culture while providing stylish and comfortable outfits for your little princess.

2. Who owns Kalas Couture?
Kalas Couture is owned by Kalavathi Kasinathan, a renowned YouTube influencer with 360k subscribers. Her passion for fashion and Indian traditions is at the heart of our shop.

3. Why are your prices higher than some competitors?
- Our commitment to delivering premium quality products/services sets us apart. Product price also includes 12% GST.

4. Is GST included in the prices?
- Yes, an 12% GST (Goods and Services Tax) is included in our prices as per government regulations. You can view our GST certificate here.

5. What types of outfits do you offer?
We offer a curated selection of Indian ethnic and traditional dresses exclusively designed for girls in all age groups.

6. How do I place an order?
Ordering from Kalas Couture is easy! Simply browse our collection, select the desired size and outfit, add it to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

6. What are the available payment options?
We accept various payment methods, including credit/debit cards and online payment gateways. All transactions are securely processed to ensure your financial information is protected.

7. What are your shipping options and costs?
We offer standard domestic shipping. Shipping costs are calculated based on your location and will be displayed during checkout. Please allow 7 business days for order processing.

8. Can I track my order?
Yes, absolutely! Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your package as it makes its way to your doorstep.

9. Do you offer international shipping?
No, At this time we are shipping only within India and the Local shipping is always free

10. What is your return policy?
We offer a 7-day return policy. If you're not satisfied with your purchase, you can return it within 7 days of receiving it. To request return please email us at orders@kalascoutureindia.in

11. How can I contact your customer support?
For any inquiries, questions, or assistance, feel free to reach out to our customer support team at Orders@kalascoutureindia.in or instagram @ Kalas Couture India Or Chat 💬 with us @kccnnect

12. Are your outfits true to size?
Our sizing chart provides accurate measurements to help you choose the right size for your little Ones. If you have any doubts, our customer support team is here to guide you. For more deters please refer to our size guide

13. Do you offer customization?
Currently, we offer minimal customization of the outfits as displayed on our website. However, your feedback is valuable to us, and we may consider full customization options in the future.

Thank you for choosing Kalas Couture. We are here to make your shopping experience delightful and memorable. Feel free to reach out if you have any more questions!

Thank you for support!

Kalavathi Kasinathan